The System Support Technician job I applied for back in the beginning of February finally came through this past Friday (2/23) and I was offered the position. I submitted my resignation as Help Desk Lead to my current boss today, and he asked me if I could ask for 3 weeks before leaving instead of 2. We are short-staffed, and he doesn’t know who to designate as the Lead in my place.

I felt awkward resigning, but it has been tough being the Lead of such a poorly under-staffed Help Desk. There were 6 full-time members of the Team when I started, and we are now down to 4 of us. I am leaving, and one guy just won a position on the Desktop Team last week, so he’ll be leaving them when they hire more replacements. My boss says no one is applying to work in Help Desk. I feel he may lose the remaining team members if he doesn’t fill some positions quickly, but if no one is applying, than I don’t know what can be done.

I explained to him that I was no longer learning anything new in IT as the Lead of HD, and I’ve wanted to work with Servers for a year now, so I felt it was time to move on. I hope they find some new people soon. I feel like 3 weeks will last forever, but I’m sure it’ll be over before I know it.

I’m thankful I had the opportunity to work in Help Desk because it was a lot of work and stress, and can only have helped me to prepare for other jobs. Hopefully things are better at this new company I’m moving over to. They are a local software development company and I would help to deploy the application at sites who will be using it. I’m so thankful they are willing to teach me, and giving me the opportunity to learn and develop more skills as an IT professional. I finally graduated from Help Desk!!! wooo hoo!!!! I hope I do good in my new position. I don’t know when I start yet, but am looking forward to the challenges and gaining more skills. Cause… dudes like chicks with skills, right? ;P